New Patients

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365 Day Jacksonville Pediatric Care

Important New Patient Information

Q: Are you accepting new patients?

Yes, all three Jacksonville , Jacksonville Beach , and Fleming Island pediatric care locations are always accepting new patients.

Q: Does the doctor go to the hospital when the baby is born?

We do not see newborns at the hospital . There will be a neonatologist at the hospital that will be treating your baby. The hospital will require you to have an appointment set up with your pediatrician before being discharged. As soon as you received a discharge date call us for your first appointment.

New patients are welcome at any of our locations! Stop by our pediatric care centers around Jacksonville to experience what makes our practice so valued by our patients. View the locations of our current pediatric care offices to find the location that’s convenient for your family.

First-time patients should make their initial appointment Monday-Friday between 7 a.m. and 8 p.m. After-hours pediatric care services are available to current Pediatric Care Centers patients only.

Give us a call at 904-519-6555 (Jacksonville), 904-249-3373 (Jacksonville Beach), or 904-264-1958 (Fleming Island) to schedule your first appointment.

If you are currently a patient and need non-emergency care after hours, we encourage you to call 904-519-6555 to arrange to be seen by one of our Jacksonville pediatricians.

Feel free to check our Frequently Asked Questions for any questions you may have

New Patient Links

Scheduling Your First Appointment

We have an easy 4-step process to scheduling an appointment with us.

Complete Your
New Patient Forms

Request Your
Appointment Online

Confirm Your
Appointment Time

Come in For
Your Appointment

Note: Existing patients please click here to request an appointment.

Download or Complete Online

New Patient Forms

For your convenience, Pediatric Care Centers provide access to forms online. You can print these forms and fill them out at your convenience. Please bring the appropriate forms with you to your appointment.

You will need Adobe Reader to view and print these forms. If you do not have it you can download it for free from Adobe.

If you have any questions about the new patient forms, just give us a call at 904-519-6555 (Jacksonville), 904-249-3373 (Jacksonville Beach), or 904-264-1958 (Fleming Island) and we will be happy to assist you.

Insurance Plans We Accept

Insurance Information

We accept all major private insurance companies including:

Aetna
AvMed
Blue Cross and Blue Shield
Cigna
Humana
United Health Care

We also accept the following Medicaid plans:

Florida Medicaid
Simply Healthcare
Sunshine State
Medipass
Pedi-care (title 19 & 21)
Molina Healthcare

Please feel free to contact us to confirm your specific insurance.

Affordable Pediatric Care

Payment Options

Our electronic scheduling, medical record filing system, and e-prescription services make accessing healthcare easy and convenient for families. Our Jacksonville pediatrician offices help families avoid costly hospital trips, and instead quickly access affordable medical care for their children.

Our Pediatric Care Centers are designed to provide a flexible form of family health care. A unique feature of our care centers is the KidCare program. Our KidCare prepaid coupons help families receive exceptional pediatrician care at a discounted price.

With KidCare, you can prepay for your children’s pediatric visits, saving 50% off normal office rates. While not an insurance plan, the coupon program creates more opportunities for families to access high-quality healthcare for their children at an affordable price.

Access

Online Patient Portal

Pediatric Care Centers provides our patients and families with immediate and 24-hour access to their healthcare information from anywhere through a secure and easy to use portal. This online tool will help you keep track of the following:

Your child’s next visits
Test results
Billing
Prescriptions
Clinical summaries
New patient registration
Ability to update demographic information
Prescription renewals request
Appointment requests

What You Should Know

New Patient FAQs

Are you accepting new patients?

Yes, all three Jacksonville, Jacksonville Beach, and Fleming Island pediatric care locations are always accepting new patients.

Will I be seeing a doctor or a nurse practitioner?

That depends on the day and time of the appointment. We are always happy to schedule your appointment with the provider of your choice.

What do I need to bring with me?

Please bring the following items to your first visit:

Valid Driver License, passport or identification card
Insurance Card
Shot Records – we will have you sign a medical release form for the rest of the patient’s records. This will help us avoid unnecessary delays.
Newborns – Discharge paperwork from the hospital and proof of the Hep B vaccination if received at the hospital.

When do you schedule regular office appointments?

Appointments with medical providers are available from 7:30 a.m. until 10:00 p.m. Well visits and sports physicals are scheduled until 6:00 p.m.

For my child’s first appointment can a relative or friend bring them in?

For the first visit, we do require a parent or legal guardian to accompany the patient. After we have established your child as a patient, a written letter on file from the parent allowing someone else to bring the patient is accepted.

Up to what age do you see patients?

Established patients can be seen up to 21 years of age. Any new patient must be under the age of 18 years.

Do you have the necessary forms for school enrollment?

We have the standard physical and immunizations forms; often called the “Blue and Yellow forms” which are provided by the state. If your school requires any additional forms please bring them with you to your appointment. Visit the new patient page for downloadable forms to print at home and fill out in advance for your convenience.

Do you have a cancellation policy?

We would appreciate a 24-hour notice to cancel appointments. If you have made an appointment the same day, please give us reasonable amount of notice, which will allow us to fill the appointment time with another sick child. Although we do not charge for missed appointments we do have a very strict “no show policy” for those who habitually miss scheduled appointments.

Does the doctor go to the hospital when the baby is born?

We do not see newborns at the hospital. There will be a neonatologist at the hospital that will be treating your baby. The hospital will require you to have an appointment set up with your pediatrician before being discharged. As soon as you received a discharge date call us for your first appointment.